Jen Chappell
Jen Chappell is part of the NSADR Observer team, supporting advanced driving and riding development across North Staffordshire.
Jen’s IAM RoadSmart journey
After attending an open day car show, I had the opportunity to speak with a representative from the North Staffs Advanced Drivers & Riders (NSADR). That conversation led me to book a Free taster drive — and I thoroughly enjoyed it. It also made me realise that my driving skills weren’t quite where I wanted them to be. I joined the course in July 2024 and went on to take my advanced test in April 2025, and achieved a F1rst. The experience not only improved my driving ability but also changed the way I view the road and my responsibilities as a driver. Wanting to give something back and support others on their own journey, I decided to work towards my National Observer qualification. I now look forward to sharing my knowledge and experience with other drivers, helping them to develop safer, more confident driving skills.